Shipping policy
Shipping Policy – Bluepearl
At BluePearl, we are committed to delivering your favorite beauty products safely and on time. Please review our shipping policy below for complete details.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volumes, processing may take slightly longer. Customers will be notified of any delays.
2. Shipping Time
- Standard Shipping: 3–7 business days
- Express Shipping (if available): 1–3 business days
Delivery times may vary depending on your location and courier service availability.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location.
- Free shipping may be offered on orders above a certain value (if applicable).
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can use this to track your order in real-time.
5. Delivery Issues
- Please ensure that your shipping address and contact details are correct.
- BluePearl is not responsible for delays due to incorrect addresses or failed delivery attempts.
- If your package is delayed or lost, contact us at bluepearlbydivyatyagi@gmail.com.
6. Damaged or Incorrect Orders
- If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery.
- Include your order number and clear photos of the issue for quick resolution.
7. Contact Us
For any shipping-related questions, feel free to reach out:
📧 Email: bluepearlbydivyatyagi@gmail.com
📞 Phone: 7417634459